Shipping and Handling
How much is shipping ?
We ship all items for free.
How long does it take for the order to arrive?
As a general rule, the delivery time is 2-3 weeks. In rare cases, depending on the country of destination and if it is a remote place, it may take 3-4 weeks. However, it can often be much faster, within just a few days.
Our prices are low for high quality products and shipping is always free, this means occasionally customers need to wait a few days longer than we would like..
* Please note that these are only estimated delivery times, but do not worry, we always do our best to deliver on your delivery dates or before.
The delivery time is changing due to the high demand for our items. If you have any questions about your delivery, please contact us at [email protected]
Delivery times are affected during the holidays; Manufacturers and carriers want to limit their operations at these times. Unfortunately, this is beyond our control. Normal service wants to continue immediately after the holidays.
Make sure all shipping information is correct. In case of incorrect or missing information, we may contact you to update the shipping information, which could lead to delivery delays.
Why does the expedition take so long?
Direct sales, more savings.
FitnessCode products are available on the shelves and go directly to you, without the additional costs associated with distributor margins or, for example, the costs of window decoration. We ship directly to you so that we can maintain our competitive prices without sacrificing quality and taking advantage of the savings.
Sometimes you have to wait a little longer for your order. But it’s still worth it!
How can I track the status of my order?
Each package has a separate tracking number and you can check the status of your order at any time. You can do it in the following ways:
- – You enter your e-mail address as well as your order number at:
- – You will receive a shipping confirmation by mail as soon as your order has been shipped. There is a tracking link for your order.
- – We invite you to send us an email. Our customer service is always there to help you keep track of your order!
- – In this case, please send us an email to: [email protected]
- – If you wish to send us an e-mail, please send us the following data in the e-mail: Your full name, your order number
- – This allows us to process your request faster and to your satisfaction.
I already have a link, but it does not work. What can I do ?
Please note that this will be displayed 3 to 5 days after the order. If you can not find any tracking information about your package, please try again in 1-2 days.